Our dough, when kept in the freezer, can be stored for up to 6 months. Bake before the "expiry date" at the bottom of the packaging for best results.

To cancel or reschedule the delivery date of your order, please reply to your order confirmation email. Orders cannot be cancelled less than 24 hours before scheduled delivery. Approved refunds (if applicable) will be processed to your original mode of payment.

Unfortunately, due to the perishable nature of our product, we cannot accept returns.

If you encountered an issue with your order, please email hello@pikabakehouse.com and let us know what’s going on. We will do our best to make it right.

We’re on it! Reply to your order confirmation or email us at hello@pikababakehoue.com and let us know what’s going on. We will do our best to make it right.

Yes of-course! At checkout, you can enter the date that you would like your order to arrive, up to 14 days in advance.

We do not offer the option for pickup at the time.

We’re not able to guarantee exact delivery times, as all orders are delivered between 12 PM and 8 PM based on the courier’s schedule.

If you need your order by a specific time, we recommend scheduling it for the day before to be safe.

Yes! you can choose your preferred date of delivery at checkout. The fastest you can receive your order is next day, if the order is placed before 4pm.

Yes, we do! Pika baked cookies make thoughtful (and delicious) favors for birthdays, weddings, baby showers, or any kind of celebration.

To learn more or start planning, just fill out our contact form on the events page or email us at hello@pikabakehouse.com.

We make all of our cookie dough using the same equipment. If you have a severe allergy, please know that while we do our best to prevent cross-contamination, we are not an allergy-free bakehouse. You can find the allergens for all of our cookie dough logs on their respective product page.